Welcome to Media Sonar
Crisis Management
Assess and respond to complex needs in extreme situations
When the unexpected happens, even the best plans can fall short. With life being documented and shared online, good times and bad, the Internet is the first place security teams should look to understand the nature of a crisis and to avoid bigger problems.
With custom alerts and collaborative workflows developed with security teams in mind, Media Sonar helps you conduct efficient and effective crisis management investigations in the digital age.
Situational Awareness
Crisis management teams use Media Sonar to anticipate hazards and make sense of complex situations such as natural disasters, active shooters and other extreme events.
With Media Sonar:
Access to a broad range of sources across the Internet, including public social posts
Advanced search filtering tools and custom alerts to monitor situations as they unfold
Browser-based software that you can access while on the move
Assess Needs
Ongoing intelligence helps security teams determine what needs exist and the best way to prioritize their response.
With Media Sonar:
Save posts and content with one click to ensure they are available even if deleted by the user
Easy to read social insights reporting to capture sentiment and social activity over time
Coordinated Response
In a crisis, it takes a team to coordinate response to varied and often complex problems on the ground. The longer the delay, the more compounded these problems become.
With Media Sonar:
Organize new and incoming data in a familiar case management workflow
Collaborate and share with team members to share the relevant and timely data
Media Sonar In Action
Our software helped to support law enforcement during the Hurricane Irma and Hurricane Maria disasters in Puerto Rico. Understanding online sentiment or the nature of posts through online network was extremely important for troopers on the ground. Media Sonar software allowed officers to anticipate the needs of the citizens, validate information and gain visibility into public morale including any looting or violent events.
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